Warranty Coverage 1.1 Limited Structural Warranty: PROLine Products LLC warranties the structure of aluminum trailers for a period of three (3) years for non-commercial use and one (1) year for commercial use. 1.2 OEM Components Warranty: Individual components such as, but not limited to: axle(s), brakes, couplers, chains, doors, jacks, lights, tires, wheels, wood, etc. are covered by their respective OEM (original equipment manufacturer) warranties and not by PROLine Products LLC. Warranty claims for these components must be filed directly with the component OEM. Please contact PROLine Products LLC for component OEM warranty contact information.
Eligibility
All warranties are extended solely to the original consumer purchaser beginning on the date of purchase. Subsequent purchasers and transferees are excluded from coverage under this warranty.
Warranty Claims and Repairs
If any of our products prove to be defective in craftsmanship and/or material under normal use, and PROLine Products LLC, in its sole discretion, determines that the item is defective, the item will be repaired to a functional state or replaced. All transportation costs associated with the claim will be the sole responsibility of the purchaser and will not be covered by the manufacturer’s warranty.
PROLine Products LLC reserves the right to have the item repaired by an authorized third-party facility. Third-party repairs require authorization from PROLine Products LLC before any work is performed. Third-party repairs will be approved up to manufacturer determined flat rates for labor and materials. Any items replaced during the warranty work may become the property of PROLine Products LLC. If a defect is suspected, PROLine Products LLC must be notified immediately. Delays in notification may result in additional loss and will not be covered by this warranty, as such delays are deemed neglect.
Exclusions
This warranty solely covers defects in materials used by, or workmanship performed by PROLine Products LLC. This warranty does not cover products that have been modified or altered in any way. It also excludes defects or malfunctions caused by damage, unreasonable use, overloading the trailer or any of its components, neglect, or failure to provide reasonable and necessary maintenance. Additionally, it does not cover damage resulting from loss from rust, corrosion, environmental factors (such as but not limited to road hazards, tree sap, chemicals, or snow), damage resulting from automobile accidents, or acts of God (i.e. natural disasters, severe weather, etc.). Exterior finishes such as paint, powdercoat, anodizing, galvanization, and other surface treatments are excluded from this warranty. Damage to exterior finishes resulting from normal wear and tear, environmental exposure, or other factors is not covered.
Legal Rights
This warranty provides you with specific legal rights, and you may have other rights that vary from state to state.
Contact Information
For warranty claims, questions, or additional information, please contact:
PROLine Products LLC
34 Industrial Way
Milton, NH 03851
(603) 652-7337
